If your dog is returning to The Dog House, please reuse the jute bag.

Your dog will need:

• A plain (no studs or metal attachments), strong, snug-fitting collar bearing an ID tag with a telephone number.

• 2 days of your dog's current diet to convert to The Dog House bespoke diet (if necessary please advise us of any allergies or special dietary requirements in writing before arrival).

• Something with the scent of home that your dog is familiar with e.g. bed liner, old towel etc (for first-timers only).

• All medicines must be clearly labelled with your dog's name and surname. Please supply your vet with a copy of their medical history.

• Please supply clear written instructions about any medication to be given, this must also please be supplied in writing to us before arrival. Tablets, ointments and injections will be administered at the owner’s request, but no responsibility can be accepted by ‘The Dog House’ for any consequent complications from an existing condition. ‘The Dog House’ reserves the right to call out a veterinary surgeon when we deem it necessary. All fees will be paid by the owner. In the event of a medical emergency, we will contact the owner, however, if unavailable, the owner agrees upon booking to give full consent for their dog to be treated as necessary (including hospitalisation, anaesthesia etc.) Non-urgent medical issues or treatment will be notified in their end-of-stay report. 

• All training courses – We require a dog’s favourite toy on their first stay when undergoing any training course.


Do not send the following with your dog:

• A food/water bowl.

• A bed.

• Items of sentimental or financial value.


When arriving at The Dog House your dog must:

• Be in reasonably good physical shape.

• Be free of parasites (fleas, worms and ticks) and undergoing current effective worming, and flea/tick prevention programme. (If this is not the case we will treat your dog on arrival and a charge will be made).

• Have up-to-date vaccinations (certificates will be requested) including Infectious Bronchitis, commonly known as Kennel Cough. Kennel Cough Vaccinations must be given a minimum of three weeks before a dog’s stay.

• Be microchipped (required by law) 

• For pictures of your dog during its stay please click on Instagram or Facebook. Please confirm if you would not like your dog posted on social media.
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• Be recently groomed and bathed (if long-coated, to have had a recent practical close trim, especially around eyes and pads of feet) - if not, this will be actioned on arrival. Single-coated dogs that are normally clipped (particularly curly-coated breeds) a half inch (13mm) is the longest length we accept. Please note that a dog with long fur covering its eyes (even partially) will very likely be overly sensitive, nervous and potentially aggressive particularly to sudden close movement. If you have any specific grooming requirements or questions, please let us know before booking.

See below for appropriate behaviour during delivery and collection, grooming requirements, and if your dog is taking any medication please complete the medication form and return it before your dog arrives with us.