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Your Dog's Stay
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The Dog House Rules
Our rules are designed to ensure that our guests are calm and better behaved during their stay and when they return to their owners. We actively discourage barging through doorways and gateways, jumping up, overly boisterous play with other dogs and any unsociable behaviour. We consistently reinforce good behaviours of fast recalls, sits, downs and overall obedience.
Accommodation at The Dog House​​​​​
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The majority of our guests sleep on Bronte Glen woollen vet bedding (which is changed regularly) in an Earthbound or ventilated Perla bed. Otherwise, some sleep on a soft, flat mattress. We create a homely and comfortable environment in each rooming location, including purpose-built Chalets, our Grooming Room, Training Barn, Office, Laundry room, and Team Pavilion. Training and Extra Needs guests generally reside in the Farmhouse and our on-site staff flat.
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We always ensure that our guests sleep with their friends or dogs that they are compatible with.
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All rooms feature underfloor heating and effective insulation and ventilation. In each room there is a designated unheated underfloor area for heavy-coated breeds. Thermostats are checked regularly throughout the day, ensuring a consistent ambient temperature of 18–20°C.
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Gentle classical music is played in each room throughout the day.
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Rooms are thoroughly cleaned using a high-pressure steam cleaner (avoiding the use of harsh & smelly chemical cleaners).
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Health and Wellness at The Dog House​​​​​​
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Each guest is placed on a bespoke managed diet, weight and exercise programme according to their individual characteristics.
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Fit adult dogs are taken out for 5 outings per day which includes a 1-1.5hr cardiovascular run on over 11 miles of dedicated tracks through deciduous woodlands, conifer forestry, meadows, parkland, marshland and bogs, with crossings over various streams and the Pontcarreg and Cywyn rivers.
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After swimming, muddy, or wet excursions, dogs are given a warm shower followed by a thorough towel and blow dry.
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Ears, teeth, eyes, paws, claws, skin, coat and stools are regularly checked for any irregularities or foreign bodies.
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All dogs are groomed and brushed regularly and have their teeth carefully cleaned with an ultrasonic scaler.
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All guests are provided with a range of chews and health supplements such as Stag Antlers, Water Buffalo Horn, Stuffed Meaty Kongs, Yak Sticks, Cows Ears, Nutripaw, Pawer Water, & Yumove to name a few.
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Our guests drink from a supply of fresh spring water which we filter and purify with ultraviolet light.
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As well as insisting on up-to-date vaccinations (including Nobivac KC or Intrac), we ensure that all residents are wormed every three months and undergo an effective flea and tick control programme.​
Games and Play Sessions
Daily individual play sessions are coupled with fun rounds of the assault course of tunnels and jumps. Our trainers and handlers also practice controlled retrieve, tugging, football and frisbee games with our furry guests. As a result of the fun and varied daily routine, our residents are never bored or over-obsessive towards others. Visitors often comment on how quiet our residents are.
Security at The Dog House
The Dog House is based in an extremely rural location, tucked away down a wooded mile-long, bumpy single track which ends with a ford through a river. Even some neighbours who have lived locally for years do not know we exist. All team members carry radios and The Dog House is manned 24 hours a day, 7 days a week. There are 21 live CCTV cameras active at all times and motion sensor lights in various buildings a few yards from the farmhouse and our staff flat. We are situated in one of the lowest areas for crime rates in the United Kingdom.
Transportation to The Dog House​
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The Dog House's state-of-the-art Dog Bus runs weekly from Wales to Hammersmith, West London with pre-arranged pickups along the M4 corridor. The journey includes a pit stop halfway on the M4 to take all the dogs out for a pee/poo and a stroll.
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Our Dog Bus has been specially converted for transporting dogs in the highest level of comfort with the following features:
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Fully insulated with electric extractor fans for temperature control.
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Individual compartments with non-slip matting, comfortable bedding, non-spill water bowls, and chews are provided.
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Full safety features include a 24-hour tracker surveillance system.
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Classical music playing throughout the journey.
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If you are unable to transport your dog to our Dog Bus or would like to arrange your own transport for your dog we recommend using www.dog-a-porter.com (ask for Hugo or Camilla - 07778 056618) who will pick up from anywhere in Europe/UK and deliver your dog to us in Wales directly. For overseas private jet travel we highly recommend K9 Jets.
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Further information on The Dog House​​​
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Aside from 20 buildings, grounds, miles of hedges and various bridges we additionally maintain over 60 gates and a canine assault course.
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Apart from a crossing of two valleys which are teeming with wildlife, we look after a small flock of between 70 Torwen Welsh Badger face mountain sheep, 4 Kunekune Pigs, a tribe of Guernsey Goats, 5 domestic Rabbits, 4 Swan Geese, a Macaw Parrot and numerous; Ducks, Chickens, Bantams, Guinea fowl, Doves, and Peafowl.
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A trainer/handler walks a total of between 8 - 15 miles per day whilst working at The Dog House.
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We uphold a stringent recycling and composting programme.
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All the farm building’s central heating and hot water are produced by renewable energy from our biomass wood chip boiler. We are completely self-sufficient in producing 100% of our own wood chips from our carefully managed woodlands.​
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